Executive Summary: Focal points of content creation and delivery for a virtual instructor-led training, popularly known as VILT.
Enterprises are the early adopters of Virtual Instructor-Led Training (VILT) to benefit from expert coaching with low cost of delivery. On the other hand, in an attempt to attract students from across the globe, many universities deliver their online programs in the VILT mode.
I have been strolling the portals of Coursera and Udemy since long. Also, I pursued a couple of VILT courses earlier and am guiding the content development for one. In a virtual instructor-led training, the professor teaches in real-time while the students log in from across the globe. And this blog is born from my experience with VILT.
Here are some focal points in content creation and delivery for virtual instructor-led training:
- The students represent a wide variety of age groups, learning styles, and maturity levels. Therefore, the course should be built with a sharp focus and a thorough understanding of what should be delivered for each category of learners.
- The class size should be limited, and the mentor would need a moderator who would answer the questions.
- Evaluation of the content created by the students is another area that needs significant resources. Also, some courses typically need more performance support than the others. The support extended to the students is bound to come back in raving reviews for the organizer.
- The content quality is an area that the course organizer should focus on. With MOOC platforms like FutureLearn and Coursera setting high standards in course content and delivery, learners expect a minimum level of content quality. The VILT organizer should set and manage the participant expectations about the content standards.
- The instructor’s experience and presence make a huge difference in the successful delivery of the course content. Therefore, when designing a VILT, the course organizer should ensure that the instructor is someone who is an expert or a seasoned professional with loads of experience in a relevant field. Or, if the mentor is a junior person, they should be trained in team dynamics and facilitating conversations.
- Equally important are the instructor’s skills in managing the VILT technology. Dysfunctional technology or the instructor’s inability to troubleshoot can take away precious hours off the class time and in turn affect the experience and course reviews.
- One of the best outcomes of VILT is the creation of a community. However, if the organizer chooses to monitor the community, the efforts are directly proportional to the vibrancy of this space. Each batch of learners evolve into a close-knit social group, and the cooperation among the members lasts much longer, if not for a lifetime.
Virtual Instructor-Led Training is the ideal method of training when the students need a lot of handholding and guidance. While not very scalable, it certainly eliminates the geographic boundaries in bringing the mentors and mentees together. Quality content, management of participant expectations, and support for community activities can make this model a runaway success.